[German]Owners of Microsoft Office 2010 who are still using this package should realize that this product has not only fallen out of Microsoft tư vấn, but can also no longer be re-activated in case of a fresh install. Microsoft seems đồ sộ refuses now đồ sộ activate the product after a re-install, as I have now learned in two specific cases.
Microsoft Office 2010 needs đồ sộ be activated
To be able đồ sộ use Microsoft Office 2010 after a new installation, it must be activated by Microsoft. Should be no problem for a regular buyer who owns a key. Unfortunately, some users who bought Microsoft Office 2010, haven't calced without Microsoft. The company has simply switched off the activation servers that are required for Office 2010 activation.
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German blog reader Tobias has now had the unpleasant experience that this required activation no longer works – neither the online activation, nor a telephone activation, as he shares on Twitter. The German tweet above says, he could not activate Microsoft Office Professional Plus 2010, either online nor via telephone activation. German blog reader Karl says in the following reply tweet: No longer works. Only MAK and KMS left. Welcome đồ sộ the kết thúc of tư vấn.
Tobias answered that he uses a volume license with a multi-activation key (MAK) for his Microsoft Office 2010. So there, too, activation seems đồ sộ be denied by Microsoft.
Notes: Activating a KMS key against a Key Management Server probably still works, as I interpret above tweet right. It could also be a Linux-based KMS server, as I read on Facebook at a feedback đồ sộ my German copy of this article. And a Facebook user wrote that an activation with C2R still works – but I'm not sure if a key can be used for an MSI installation with Click-to-Run (C2R). Besides, not everyone wants this C2R technology on their machine (see Office: Instabilities/crashes due đồ sộ C2R and MSI parallel installation?).
Phone activation is denied
I had already addressed the issue of Microsoft Office 2010 activation within my German blog blog in 2017. People had đồ sộ tự a phone activation because the online activation didn't work anymore. In mid-July 2021, German blog reader Steffen left this comment on the German blog post Office 2010: Telefonaktivierung eingestellt? – Merkwürdigkeit II (I've translated the German text):
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After 10 minutes of discussion on the phone with an [MS] employee [it] was made clear đồ sộ bủ that an activation is no longer possible under any circumstances. The reason was the kết thúc of tư vấn and tư vấn also means activation.
I am now sitting on several Prof and Business licenses that I can no longer use, but were officially purchased years ago for the company.
This again shows the ugly side of Microsoft Office: If Microsoft thinks that the tư vấn has expired, they are able đồ sộ refuse the re-activation – ví the product can no longer be used.
What is your experience?
Regardless of whether tư vấn for Office 2010 has expired, I'm wondering if the above examples are isolated cases, or if the activation infrastructure has been/is being shut down, and whether it affects retail or volume licenses. The phone activation example cited above was likely a retail package, the Twitter example referenced above was related đồ sộ a MAK key.
Question: are there similar affected parties – and what type of license (retail or volume) could no longer be activated? It may be that only MAK keys are affected, while Office 2010 can still be activated against a Key Management Server (KMS key required). And the Click-2-Run (C2R) packages are also supposed đồ sộ still work regarding activation.
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And as a follow-up question: There is the possibility đồ sộ backup an activation tệp tin and save it back after a new Office installation. What is the experience, does this work reliably?
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